Why Connection is the Path to Customer Loyalty
20 December, 2019 I by admin
Connect, connection, and connected. These are all words we use on a regular basis, especially when we’re talking about customer loyalty. Before the digital age, when customers shopped at their favorite stores, they were often unrecognized. Not by face, but by frequent shopper status. There were no email or phone number captures at th
Loyalty is all about connection. Thanks to our friends from Clarus for sharing their thoughts on the subject. Very good insight.