#187: How to Build Customer Loyalty Through a Shared Brand Narrative
21 March, 2019 I by admin
Barry Kirk, V.P. of Strategy for Loyalty Strategy at Maritz Loyalty, shares how you can build a brand narrative using his Multi-Loyalty Framework to grow customer loyalty.
At thefirstclub.com, we’ve always been a huge Barry Kirk fans, and this podcast interview is another example of why…we think it should be a class taught in school about customer engagement and loyalty. #customerloyalty #customerengagement #rewards #loyaltyprograms