Solutions - Overview

According to a 2010 Ipsos MORI customer loyalty report, consumer satisfaction with loyalty programs is generally down. How can companies recognize their customers by delivering rewards that are different both in terms of value and relevance?

the first club™ has created a digital rewards program to meet these needs and offer the latest in premium content that will engage consumers worldwide.

Using cloud-based technology with almost no infrastructure costs, the first club™ solutions are easily integrated into existing programs, are cost-efficient and scalable to capture more of the burn budget, and can even create additional revenues.

Customized solution
- Flexible design and branding options, tailored content packages, complete "Campaign Manager" functions, add localized language portals for each territory (up to 12 languages available at present), and customizable reward currencies.

International coverage
- Available in more than 12 languages, offers both international and local content (in each region’s native language)

Easy implementation
- Fully integrates with any existing loyalty system, fulfillment is done completely online in a safe and secure web portal, which is simple and cost-effective to implement

Customer relationship building
- Allows for ongoing communication with customers, full transaction tracking and metadata to more effectively measure customer interactions

Speed-to-market
- a custom program can be branded, fully implemented and operational within 45 days and thefirstclub.com vouchers can be purchased and used in your promotion the same day whereas an internally developed rewards program can take over a year to build out.

Learn more about Benefits for:
- your loyalty programs
- your corporate and incentives schemes
- your sales promotion campaigns